Frequently Asked Questions
Everything you need to know about your tech journey with CANDY HOUSE.
What is the standard shipping time for electronics?
Orders are typically processed within 24 hours. Domestic shipping usually takes 3-5 business days, while international shipping can take 7-14 business days depending on your location.
Do your gadgets come with a manufacturer warranty?
Yes, all electronic products sold at CANDY HOUSE come with a minimum 12-month manufacturer warranty covering any hardware defects.
What is your return policy if I am not satisfied?
We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you can return it in its original packaging and condition for a full refund.
Are the products sold on CANDY HOUSE brand new?
Absolutely. We only sell 100% authentic, brand-new, and factory-sealed electronics sourced directly from authorized distributors.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and secure cryptocurrency payments.
How can I track my order once it has been shipped?
Once your order leaves our warehouse, you will receive an automated email containing a tracking number and a link to the carrier's real-time tracking portal.